Nesolo is based in Kolkata, India. We have our workshop/studio in 59/1B Hindustan Park, Anastasia building Ground floor, Kolkata 700 029 where you can visit us with a prior appointment. Click here for directions.
We have you covered! We know you cannot wait to receive your order, which is why we will make sure to notify you when your order is ready to be shipped. Once dispatched, kindly allow 3-4 working days for the shipment to reach you. In case of any queries, please feel free to get in touch with us on hello@wearenesolo.com or call us at +91 98313 17370.
Yes, we do customize! We can custom make orders depending on your required size/measurements. In case of customization in terms of design, please feel free to get in touch with us on hello@wearenesolo.com or call us at +91 98313 17370.
We ship to almost all major countries- India, USA, Middle East, Europe, Japan and Hong Kong etc. at a flat rate calculated by weight for different zones. For international orders, we do accept international credit cards.
All our orders are prepaid. You can pay via PayPal, debit/ credit cards, bank transfers. However, we do not have Cash on Delivery.
The delivery timeline is specific to each style/size/colour. It is mentioned under ‘Delivery Timeline’ on every product page. Once dispatched, kindly allow 3-4 working days for the shipment to reach you. In case of any queries, please feel free to get in touch with us on hello@wearenesolo.com or call us at +91 98313 17370.
We have a NO cancel/exchange or return/refund policy.
Do not worry, it is on its way! While we do our best to ship everything in one package, there are times one component of an order is left behind. Although we strive for perfection, we are human and sometimes the wrong items are shipped. We are sorry for any inconvenience this has caused and our team is here to help make things right. In that case, please feel free to get in touch with us on hello@wearenesolo.com or call us at +91 98313 17370.
Dry Clean Only.
Yes, we do! Please feel free to get in touch with us on hello@wearenesolo.com or call us at +91 98313 17370.
For all enquiries or to request new shipping location, please get in touch with us on hello@wearenesolo.com or call us at +91 98313 17370.
